Jasper Ideas

extend license validity automatically once customer has renewed the product

Customer is experiencing a period of down time that JRS is not working anymore due to license expiration.


They have renewed the products but they didn't know that license file needs to be updated on renewval.


The downtime of JRS environments has caused huge business impact so they strongly request this feature.


PS, the "*** PROD*** TIBCO Order Confirmation email" mail sent from TIBCO doesn't mention anything about this as well.


  • (NTT Com Online/DE) Wei Li 李 偉
  • Feb 21 2024
  • To be Reviewed
Components JasperSoft Studio, JasperReports Server
  • Attach files
  • Joseph Mirwald commented
    August 23, 2024 13:28

    It should be at least a way to install a license file without stop and start JasperServer. Most environments today works 24/7